As cases for COVID-19 increase at an immense rate, it has caused major changes for businesses. This pandemic acts as a catalyst for change in all aspects- economic, societal, and personal. Companies that must involve in-person interactions must change to a digital platform. Due to the pandemic and social distancing regulations, Consumers have been spending more time using their computers and smartphones.
Traditional to digital
According to research from Harvard Business Review, of the $1.3 trillion was spent on digital transformation in 2018. As the pandemic has caused major revenue loss and uncertainty on how Companies should now operate, this is right the time to accelerate any Digital Transformation initiative to succeed in times of COVID-19.
In this new digital era, Companies have to adapt and change its work habits in order to keep up with other competitors. Businesses will need to adopt a digital platform to keep its employees engaged and maintain the quality interaction with its customers. Companies must integrate technology with strategy.
A good example on how COVID is accelerating the Digital Transformation process, comes from Colombia, where coffee producers rely on traditional ways of selling their product through in person bidding. As the pandemic has practically shutdown any person-to-person interaction, producers were facing a challenge on how to commercialize their Product. Companies like TISA played a fundamental role on this industry, allowing Producers to keep selling their Products through the implementation of an online Portal, that eventually attracted new Clients, expanding their traditional way of doing business across borders and physical limitations.
How to make the change?
The Company must be willing to innovate and develop a digital infrastructure. A Company must have a solid plan in order to deal with Customers online. Starbucks CEO Kevin Johnson made major decisions in focusing on the digital platform. The firm was able to focus more on drive-thru stores, delivery, and mobile orders thanks to the firm’s digital tech.
The biggest reasons why Companies are struggling is that their digital platform is not up to date and do not have the digital engine to drive their business forward. Thus, CEOs must have some training simulations and new learning modules in order to understand the digital platform. A traditional barrier that has to be broken is reluctance to replace outdated software.
Another step a Company can take is getting aid from other tech companies, like TISA. These Companies can provide the correct digital software, automation, and technological innovations for your Company and reduce the existing gap with their competitors while implementing more updated solutions.
What are the benefits of going virtual?
In the list below, these are some examples of benefits of going virtual for your Company:
- Access data - A Cloud based software allows companies to lower costs on maintenance for applications, faster instillation processes, and keeps data safe from hackers.
- Analyzing data – An important tactic is “monitor and adapt”. Once a company manages to get data in trends of in-person orders to digital orders, a Company can focus on making the right decisions.
- Have the right-size staff – Since going virtual does not require office space, companies are able to optimize their labor force and digital infrastructure.
- Partnering with Tech Companies – These Companies can help your Company scale upwards with technological innovations and are in charge of updating the Cloud software.
- Efficiency – Digitalized operations improve efficiency, cut costs, and communication between the market and customers
Going virtual may seem like a lot of work, but Companies need to act now to make their digital platform more efficient!
Need help but do not know where to start?
TISA can help your company on implementing state-of-the-art solutions to achieve your goals in times of COVID. Our team has extensive experience implementing not only Mobile but Cloud-based solutions that will transform your business and be more productive, as we have been helping companies like yours for the last 20+ years.
Questions? Comments? Feel free to contact us and it will be our pleasure working with you.
About Manuel Suarez
Manuel Suarez is a student at Texas A&M pursuing a major in Mechancial Engineering and a minor in Computer Science. His plans for the upcoming 2020 fall semester is to start doing research in order to apply for the Fast Track Master of Science in Mechanical Engineering.
Nowadays Manuel Suarez is responsible for managing the website and blogs for TISA.
Beyond his technical knowledge and passion for engineering and coding, Manuel Suarez enjoys playing the bassoon, going to the gym, and playing video games.